FAQs ZOCOTOWN
How much is shipping?
Shipping costs vary depending on your location and the items in your order.
You’ll see the exact shipping cost at checkout before completing your purchase.
How quickly do you process and ship your order?
Orders are processed within 5–8 business days, excluding weekends.
Once shipped, you’ll receive a tracking link by email.
Is your ordering system secure?
Yes. All payments are processed through secure, encrypted systems.
Your personal and payment information is always protected.
What is your return/exchange policy?
We offer a 30-day return policy from the date of delivery.
Items must be unused and in original condition.
If you need help with a return or exchange, just contact us.
How can I track my order status?
Once your order ships, you’ll receive an email with your tracking information.
You can also contact us through chat with your order number for assistance.
Do you ship internationally?
Yes, we ship worldwide 🌍
Delivery times and costs depend on your location and will be shown at checkout.
